Return policy

We accept the return of your order within 14 days from the date of receipt of your order. The return is at your expense.

The product must be intact, unopened and in its original packaging.

Returns of orders are the responsibility of the Customer and will be deducted from the total amount of the refund. In case of withdrawal, we will refund the payment received within 14 days, by bank transfer. We invite you to contact our team by email at We will let you know how to proceed.

We advise you to choose a mode of transport with tracking number. Without a tracking number, we will not accept any complaints.

If the returned product does not meet the return conditions, the refund cannot be made.


Shipping costs

Mainland France, Corsica & Monaco




Standard by Colissimo without signature 72h 5.24€
Standard by Colissimo with signature 72h 6.12€

Free delivery from

  free delivery from 55€


Overseas / 5-7 days


Overseas 1

Overseas 2

Countries Guadeloupe (including Saint-Barthélemy and Saint-Martin), Martinique, Reunion, Guyana, Mayotte and Saint-Pierre-et-Miquelon New Caledonia and its dependencies, French Polynesia, Wallis and Futuna Islands, French Southern and Antarctic Territories.
Standard by Colissimo without signature 9.59€ 11.40€
Standard by Colissimo with signature 13.09€ 19.21€

Free delivery from

100€ 100€



Countries Germany, Belgium, Luxembourg, Netherlands Italy, Vatican
Colissimo Domicile Europe with signature 8.88€ 8.00€
Free delivery from 70€ 55€



Countries Austria, Spain (Excluding specific territories). Portugal (Excluding specific territories). Ireland Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden
Colissimo Domicile Europe with signature 10.15€ 11.47€
Free delivery from 90€ 90€



Countries Specific territories of Spain (Balearic Islands, Canaries, Ceuta, Melilla), Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Malta, Norway, Romania
Colissimo Domicile Europe with signature 13.31€
Free delivery from 100€



Countries Australia, Canada, China, South Korea, United States, Hong Kong, India, Israel, Japan, Russia, Singapore, Taiwan, Thailand, Viet Nam Africa (excluding Maghreb), Americas (excluding United States and Canada), Middle East, other Asian countries, Oceania (excluding Australia)
Colissimo Expert World 25.94€ 30.04€
Free delivery from 130€ 145€



Countries Specific territories of Portugal, Turkey, other countries of Eastern Europe, Magreb
Colissimo Expert World 14.00€
Free delivery from 100€



Countries Switzerland United Kingdom*
Colissimo Expert World 11.47€ no delivery
Free delivery from 90€ no delivery